:root {
  --primary-red: #C8102E;
  --primary-red-dark: #990B20;
  --primary-red-deep: #700614;
  --primary-gold: #FFB81C;
  --primary-gold-dark: #D99800;
  --primary-gold-light: #FFE082;
  --accent-gold-bg: #FFFDF0;
  
  --color-text-main: #1F2937;
  --color-text-muted: #6B7280;
  --color-text-light: #9CA3AF;
  --color-border: #E5E7EB;
  --color-border-gold: #F5D061;
  --color-bg-page: #F8FAFC;
  --color-bg-card: #FFFFFF;
  
  --success-green: #10B981;
  --success-bg: #ECFDF5;
  --info-blue: #2563EB;
  --info-bg: #EFF6FF;
  --warning-orange: #F59E0B;
  
  --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
  --shadow-md: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
  --shadow-lg: 0 10px 25px -3px rgba(153, 11, 32, 0.12), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
  --shadow-gold: 0 8px 20px -2px rgba(255, 184, 28, 0.3);
  --radius-sm: 6px;
  --radius-md: 12px;
  --radius-lg: 20px;
  --font-family: 'Be Vietnam Pro', 'Inter', -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family: var(--font-family);
  background-color: var(--color-bg-page);
  color: var(--color-text-main);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

a {
  color: inherit;
  text-decoration: none;
}

button {
  font-family: inherit;
  cursor: pointer;
  border: none;
  outline: none;
}

/* TOP BAR */
.topbar {
  background: linear-gradient(90deg, var(--primary-red-deep) 0%, var(--primary-red-dark) 100%);
  color: #FFE4E6;
  font-size: 0.85rem;
  padding: 8px 0;
  border-bottom: 1px solid rgba(255, 184, 28, 0.3);
}

.topbar-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
}

.topbar-left, .topbar-right {
  display: flex;
  align-items: center;
  gap: 18px;
}

.topbar-item {
  display: flex;
  align-items: center;
  gap: 6px;
}

.topbar-item i, .topbar-item svg {
  color: var(--primary-gold);
}

/* MAIN HEADER */
.site-header {
  background: #FFFFFF;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.08);
  position: sticky;
  top: 0;
  z-index: 100;
}

.header-container {
  max-width: 1400px;
  margin: 0 auto;
  padding: 10px 24px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 16px;
}

.brand-wrapper {
  display: flex;
  align-items: center;
  gap: 14px;
  flex-shrink: 0;
}

.emblem-logo {
  width: 52px;
  height: 52px;
  object-fit: contain;
  border-radius: 50%;
  filter: drop-shadow(0 2px 6px rgba(200, 16, 46, 0.25));
  transition: transform 0.3s ease;
}

.emblem-logo:hover {
  transform: scale(1.06);
}

.brand-text h1 {
  font-size: 1.12rem;
  font-weight: 800;
  color: var(--primary-red);
  text-transform: uppercase;
  letter-spacing: 0.5px;
  line-height: 1.2;
  margin: 0;
  white-space: nowrap;
}

.brand-text p {
  font-size: 0.8rem;
  color: var(--color-text-muted);
  font-weight: 600;
  margin-top: 2px;
  letter-spacing: 0.3px;
  white-space: nowrap;
}

.main-nav {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 6px;
  flex-wrap: nowrap;
}

.nav-link {
  font-size: 0.88rem;
  font-weight: 600;
  color: #374151;
  padding: 8px 12px;
  border-radius: 8px;
  transition: all 0.2s ease;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  text-align: center;
  white-space: nowrap;
  line-height: 1.2;
  border: 1px solid transparent;
}

.nav-link:hover {
  color: var(--primary-red);
  background-color: #FFF1F2;
  border-color: #FFE4E6;
}

.nav-link.active {
  color: var(--primary-red);
  background-color: #FEF2F2;
  border-color: #FECACA;
  font-weight: 700;
  box-shadow: 0 1px 2px rgba(200, 16, 46, 0.06);
}

.btn-nav-ai {
  background: linear-gradient(135deg, #C8102E 0%, #990B20 100%);
  color: #FFFFFF !important;
  border: 1px solid #F59E0B;
  box-shadow: 0 2px 8px rgba(200, 16, 46, 0.25);
  font-weight: 700;
  border-radius: 8px;
  padding: 8px 14px;
  font-size: 0.85rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  white-space: nowrap;
  line-height: 1.2;
}

.btn-nav-ai:hover {
  background: linear-gradient(135deg, #990B20 0%, #700614 100%) !important;
  color: #FEF08A !important;
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(200, 16, 46, 0.35);
}

/* HERO SECTION */
.hero-section {
  background: radial-gradient(circle at top right, #990B20 0%, #C8102E 50%, #700614 100%);
  color: #FFFFFF;
  padding: 60px 20px 70px;
  position: relative;
  overflow: hidden;
}

.hero-pattern {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background-image: radial-gradient(rgba(255, 184, 28, 0.12) 1.5px, transparent 1.5px);
  background-size: 24px 24px;
  opacity: 0.7;
  pointer-events: none;
}

.hero-container {
  max-width: 1200px;
  margin: 0 auto;
  position: relative;
  z-index: 2;
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 40px;
  align-items: center;
}

.hero-tag {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255, 255, 255, 0.15);
  backdrop-filter: blur(8px);
  border: 1px solid rgba(255, 184, 28, 0.5);
  color: var(--primary-gold-light);
  font-size: 0.85rem;
  font-weight: 700;
  padding: 6px 14px;
  border-radius: 999px;
  margin-bottom: 18px;
  text-transform: uppercase;
  letter-spacing: 0.8px;
}

.hero-title {
  font-size: 2.3rem;
  font-weight: 800;
  line-height: 1.25;
  color: #FFFFFF;
  margin-bottom: 16px;
  text-shadow: 0 2px 10px rgba(0, 0, 0, 0.3);
}

.hero-title span {
  color: var(--primary-gold);
  display: block;
}

.hero-desc {
  font-size: 1.05rem;
  color: #FEE2E2;
  margin-bottom: 28px;
  line-height: 1.65;
}

.hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 16px;
  margin-bottom: 35px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  font-size: 1rem;
  font-weight: 700;
  padding: 14px 26px;
  border-radius: var(--radius-md);
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.btn-gold {
  background: linear-gradient(135deg, #FFC72C 0%, #FFB81C 50%, #F59E0B 100%);
  color: #700614;
  box-shadow: var(--shadow-gold);
  border: 1px solid #FFE082;
}

.btn-gold:hover {
  transform: translateY(-3px);
  box-shadow: 0 12px 25px rgba(255, 184, 28, 0.45);
  background: linear-gradient(135deg, #FFE082 0%, #FFC72C 100%);
}

.btn-outline-light {
  background: rgba(255, 255, 255, 0.12);
  color: #FFFFFF;
  border: 1.5px solid rgba(255, 255, 255, 0.6);
  backdrop-filter: blur(6px);
}

.btn-outline-light:hover {
  background: #FFFFFF;
  color: var(--primary-red);
  border-color: #FFFFFF;
  transform: translateY(-3px);
}

/* HERO STATS */
.hero-stats {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
}

.stat-card {
  background: rgba(255, 255, 255, 0.1);
  backdrop-filter: blur(10px);
  border: 1px solid rgba(255, 255, 255, 0.2);
  padding: 16px;
  border-radius: var(--radius-md);
  text-align: center;
  border-bottom: 3px solid var(--primary-gold);
}

.stat-number {
  font-size: 1.6rem;
  font-weight: 800;
  color: var(--primary-gold);
  line-height: 1.2;
}

.stat-label {
  font-size: 0.8rem;
  color: #FEE2E2;
  margin-top: 4px;
}

/* HERO AI CARD */
.hero-ai-card {
  background: #FFFFFF;
  border-radius: var(--radius-lg);
  padding: 28px;
  color: var(--color-text-main);
  box-shadow: 0 20px 40px rgba(0, 0, 0, 0.25);
  border: 2px solid var(--color-border-gold);
  position: relative;
}

.ai-card-header {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 18px;
  padding-bottom: 14px;
  border-bottom: 1px solid var(--color-border);
}

.ai-avatar-pulse {
  width: 48px;
  height: 48px;
  background: linear-gradient(135deg, var(--primary-red) 0%, var(--primary-gold) 100%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #FFFFFF;
  font-size: 1.4rem;
  box-shadow: 0 0 0 4px rgba(255, 184, 28, 0.3);
  animation: pulse 2s infinite;
}

@keyframes pulse {
  0% { box-shadow: 0 0 0 0 rgba(200, 16, 46, 0.4); }
  70% { box-shadow: 0 0 0 10px rgba(200, 16, 46, 0); }
  100% { box-shadow: 0 0 0 0 rgba(200, 16, 46, 0); }
}

.ai-card-title h3 {
  font-size: 1.1rem;
  color: var(--primary-red);
  font-weight: 700;
}

.ai-card-title span {
  font-size: 0.8rem;
  color: var(--success-green);
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.ai-card-title span::before {
  content: '';
  width: 7px;
  height: 7px;
  background: var(--success-green);
  border-radius: 50%;
  display: inline-block;
}

.ai-prompt-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 22px;
}

.ai-prompt-item {
  background: var(--color-bg-page);
  border: 1px solid var(--color-border);
  padding: 10px 14px;
  border-radius: var(--radius-sm);
  font-size: 0.88rem;
  color: var(--color-text-main);
  display: flex;
  align-items: center;
  gap: 10px;
  transition: all 0.2s ease;
  cursor: pointer;
}

.ai-prompt-item:hover {
  background: #FFF1F2;
  border-color: var(--primary-red);
  color: var(--primary-red);
  transform: translateX(4px);
}

.ai-prompt-item svg {
  color: var(--primary-gold-dark);
  flex-shrink: 0;
}

/* MAIN CONTAINER & SECTIONS */
.main-content {
  max-width: 1200px;
  margin: -30px auto 60px;
  padding: 0 20px;
  position: relative;
  z-index: 10;
}

.section-header {
  text-align: center;
  margin-bottom: 36px;
}

.section-subtitle {
  color: var(--primary-red);
  font-weight: 700;
  font-size: 0.9rem;
  text-transform: uppercase;
  letter-spacing: 1px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.section-title {
  font-size: 1.85rem;
  font-weight: 800;
  color: var(--color-text-main);
  margin-top: 6px;
}

.section-title span {
  color: var(--primary-red);
}

.section-desc {
  color: var(--color-text-muted);
  max-width: 680px;
  margin: 8px auto 0;
  font-size: 0.95rem;
}

/* FEEDBACK FORM CARD */
.form-card-wrapper {
  background: #FFFFFF;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-lg);
  border: 1px solid var(--color-border);
  overflow: hidden;
  margin-bottom: 60px;
}

.form-header-bar {
  background: linear-gradient(90deg, var(--primary-red) 0%, var(--primary-red-dark) 100%);
  color: #FFFFFF;
  padding: 20px 30px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
  border-bottom: 3px solid var(--primary-gold);
}

.form-header-bar h2 {
  font-size: 1.25rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 10px;
}

.form-badge-security {
  background: rgba(255, 255, 255, 0.15);
  font-size: 0.8rem;
  padding: 4px 12px;
  border-radius: 999px;
  border: 1px solid rgba(255, 184, 28, 0.4);
  color: var(--primary-gold-light);
}

.feedback-form {
  padding: 36px 32px;
}

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  margin-bottom: 24px;
}

.form-group {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.form-group.full-width {
  grid-column: 1 / -1;
}

.form-label {
  font-size: 0.92rem;
  font-weight: 600;
  color: var(--color-text-main);
  display: flex;
  align-items: center;
  gap: 6px;
}

.required-star {
  color: var(--primary-red);
  font-weight: bold;
}

.badge-optional {
  font-size: 0.75rem;
  font-weight: 500;
  color: #4B5563;
  background: #F3F4F6;
  border: 1px solid #D1D5DB;
  padding: 2px 8px;
  border-radius: 999px;
  margin-left: 4px;
}

.form-input, .form-select, .form-textarea {
  width: 100%;
  padding: 12px 16px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-family: inherit;
  font-size: 0.95rem;
  color: var(--color-text-main);
  background: #FAFAFA;
  transition: all 0.2s ease;
}

.form-input:focus, .form-select:focus, .form-textarea:focus {
  outline: none;
  border-color: var(--primary-red);
  background: #FFFFFF;
  box-shadow: 0 0 0 4px rgba(200, 16, 46, 0.1);
}

.form-textarea {
  min-height: 120px;
  resize: vertical;
}

/* UPLOAD FILE ZONE (MAIN FOCUS) */
.upload-wrapper {
  border: 2px dashed #CBD5E1;
  background: #F8FAFC;
  border-radius: var(--radius-md);
  padding: 24px 20px;
  text-align: center;
  transition: all 0.25s ease;
  position: relative;
  cursor: pointer;
}

.upload-wrapper:hover, .upload-wrapper.dragover {
  border-color: var(--primary-red);
  background: #FFF5F5;
}

.upload-icon-container {
  width: 54px;
  height: 54px;
  background: #FFE4E6;
  color: var(--primary-red);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 12px;
  transition: transform 0.2s ease;
}

.upload-wrapper:hover .upload-icon-container {
  transform: translateY(-3px);
  background: var(--primary-red);
  color: #FFFFFF;
}

.upload-main-text {
  font-size: 0.98rem;
  font-weight: 700;
  color: var(--color-text-main);
  margin-bottom: 4px;
}

.upload-sub-text {
  font-size: 0.82rem;
  color: var(--color-text-muted);
  margin-bottom: 14px;
}

.upload-btn-trigger {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: #FFFFFF;
  color: var(--primary-red);
  border: 1.5px solid var(--primary-red);
  padding: 8px 18px;
  border-radius: var(--radius-sm);
  font-weight: 600;
  font-size: 0.88rem;
  transition: all 0.2s ease;
}

.upload-btn-trigger:hover {
  background: var(--primary-red);
  color: #FFFFFF;
}

.file-input-hidden {
  display: none;
}

/* ATTACHED FILES LIST */
.attached-files-container {
  margin-top: 16px;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.file-item-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  background: #FFFFFF;
  border: 1px solid var(--color-border);
  border-left: 4px solid var(--primary-red);
  border-radius: var(--radius-sm);
  box-shadow: var(--shadow-sm);
  animation: fadeIn 0.3s ease;
}

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(-6px); }
  to { opacity: 1; transform: translateY(0); }
}

.file-item-left {
  display: flex;
  align-items: center;
  gap: 12px;
  overflow: hidden;
}

.file-thumb-preview {
  width: 42px;
  height: 42px;
  border-radius: 4px;
  object-fit: cover;
  border: 1px solid #E5E7EB;
}

.file-icon-placeholder {
  width: 42px;
  height: 42px;
  border-radius: 4px;
  background: #FEE2E2;
  color: var(--primary-red);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 1.1rem;
}

.file-info-details {
  display: flex;
  flex-direction: column;
  text-align: left;
}

.file-name-text {
  font-size: 0.88rem;
  font-weight: 600;
  color: var(--color-text-main);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  max-width: 320px;
}

.file-meta-tag {
  font-size: 0.75rem;
  color: var(--color-text-muted);
}

.btn-remove-file {
  background: #FEE2E2;
  color: var(--primary-red);
  width: 30px;
  height: 30px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 0.85rem;
  transition: all 0.2s ease;
}

.btn-remove-file:hover {
  background: var(--primary-red);
  color: #FFFFFF;
}

/* FORM FOOTER & SUBMIT */
.form-footer-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 16px;
  margin-top: 28px;
  padding-top: 24px;
  border-top: 1px solid var(--color-border);
}

.checkbox-label {
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 0.88rem;
  color: var(--color-text-main);
  cursor: pointer;
}

.checkbox-label input[type="checkbox"] {
  width: 18px;
  height: 18px;
  accent-color: var(--primary-red);
  cursor: pointer;
}

.btn-submit-feedback {
  background: linear-gradient(135deg, var(--primary-red) 0%, var(--primary-red-dark) 100%);
  color: #FFFFFF;
  padding: 14px 34px;
  font-size: 1.05rem;
  border: 1px solid var(--primary-gold);
  border-radius: var(--radius-md);
  box-shadow: 0 4px 15px rgba(200, 16, 46, 0.3);
}

.btn-submit-feedback:hover {
  background: linear-gradient(135deg, var(--primary-red-dark) 0%, var(--primary-red-deep) 100%);
  color: var(--primary-gold-light);
  transform: translateY(-2px);
  box-shadow: 0 8px 20px rgba(200, 16, 46, 0.4);
}

/* WORKFLOW 4-STEP SECTION */
.workflow-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 20px;
  margin-bottom: 60px;
}

.workflow-card {
  background: #FFFFFF;
  border-radius: var(--radius-md);
  padding: 24px 20px;
  border: 1px solid var(--color-border);
  box-shadow: var(--shadow-sm);
  position: relative;
  text-align: center;
  transition: transform 0.25s ease, box-shadow 0.25s ease;
}

.workflow-card:hover {
  transform: translateY(-5px);
  box-shadow: var(--shadow-md);
  border-color: var(--color-border-gold);
}

.step-badge {
  width: 38px;
  height: 38px;
  background: linear-gradient(135deg, var(--primary-red) 0%, var(--primary-gold) 100%);
  color: #FFFFFF;
  border-radius: 50%;
  font-weight: 800;
  font-size: 1rem;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 16px;
}

.workflow-card h3 {
  font-size: 1.05rem;
  color: var(--primary-red);
  margin-bottom: 8px;
  font-weight: 700;
}

.workflow-card p {
  font-size: 0.85rem;
  color: var(--color-text-muted);
  line-height: 1.5;
}

/* LOOKUP & TRACKING SECTION */
.lookup-box {
  background: linear-gradient(135deg, #FFFDF0 0%, #FFF5F5 100%);
  border: 2px solid var(--color-border-gold);
  border-radius: var(--radius-lg);
  padding: 36px 32px;
  margin-bottom: 60px;
  box-shadow: var(--shadow-md);
}

.lookup-input-group {
  display: flex;
  max-width: 640px;
  margin: 20px auto 16px;
  gap: 8px;
}

.lookup-input {
  flex: 1;
  padding: 14px 20px;
  font-size: 1rem;
  border: 2px solid #E5E7EB;
  border-radius: var(--radius-md);
  background: #FFFFFF;
}

.lookup-input:focus {
  border-color: var(--primary-red);
  outline: none;
}

.btn-lookup {
  background: var(--primary-red);
  color: #FFFFFF;
  padding: 0 26px;
  font-weight: 700;
  border-radius: var(--radius-md);
  transition: all 0.2s ease;
}

.btn-lookup:hover {
  background: var(--primary-red-dark);
}

.quick-sample-codes {
  text-align: center;
  font-size: 0.85rem;
  color: var(--color-text-muted);
}

.sample-code-tag {
  color: var(--primary-red);
  font-weight: 700;
  text-decoration: underline;
  cursor: pointer;
  margin-left: 6px;
}

.lookup-result-box {
  margin-top: 24px;
  padding: 20px;
  background: #FFFFFF;
  border-radius: var(--radius-md);
  border: 1px solid var(--color-border);
  display: none;
}

/* FAQ SECTION */
.faq-grid {
  display: flex;
  flex-direction: column;
  gap: 14px;
  max-width: 860px;
  margin: 0 auto 60px;
}

.faq-item {
  background: #FFFFFF;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  overflow: hidden;
  transition: all 0.2s ease;
}

.faq-item.active {
  border-color: var(--color-border-gold);
  box-shadow: var(--shadow-md);
}

.faq-question {
  padding: 18px 24px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  font-weight: 700;
  font-size: 1rem;
  color: var(--color-text-main);
  cursor: pointer;
  user-select: none;
}

.faq-question:hover {
  color: var(--primary-red);
}

.faq-icon-arrow {
  transition: transform 0.3s ease;
  color: var(--primary-red);
}

.faq-item.active .faq-icon-arrow {
  transform: rotate(180deg);
}

.faq-answer {
  padding: 0 24px 20px;
  font-size: 0.92rem;
  color: var(--color-text-muted);
  line-height: 1.65;
  display: none;
  border-top: 1px solid #F3F4F6;
  padding-top: 14px;
}

.faq-item.active .faq-answer {
  display: block;
}

/* MODAL SUCCESS */
.modal-overlay {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0, 0, 0, 0.65);
  backdrop-filter: blur(4px);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 999;
  opacity: 0;
  visibility: hidden;
  transition: all 0.3s ease;
  padding: 20px;
}

.modal-overlay.active {
  opacity: 1;
  visibility: visible;
}

.modal-container {
  background: #FFFFFF;
  border-radius: var(--radius-lg);
  max-width: 550px;
  width: 100%;
  padding: 36px 30px;
  text-align: center;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
  border-top: 6px solid var(--primary-red);
  transform: scale(0.9);
  transition: transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
}

.modal-overlay.active .modal-container {
  transform: scale(1);
}

.modal-icon-success {
  width: 70px;
  height: 70px;
  background: var(--success-bg);
  color: var(--success-green);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 2.2rem;
  margin: 0 auto 18px;
}

.modal-title {
  font-size: 1.45rem;
  color: var(--primary-red);
  font-weight: 800;
  margin-bottom: 8px;
}

.modal-message {
  font-size: 0.95rem;
  color: var(--color-text-muted);
  margin-bottom: 24px;
}

.modal-ticket-box {
  background: #FFFDF0;
  border: 2px dashed var(--primary-gold-dark);
  border-radius: var(--radius-md);
  padding: 16px 20px;
  margin-bottom: 24px;
}

.ticket-label {
  font-size: 0.8rem;
  text-transform: uppercase;
  color: #854D0E;
  font-weight: 700;
}

.ticket-code {
  font-size: 1.5rem;
  font-weight: 800;
  color: var(--primary-red);
  letter-spacing: 1.5px;
  margin: 4px 0;
  font-family: monospace;
}

.ticket-summary {
  font-size: 0.85rem;
  color: var(--color-text-muted);
}

.modal-actions {
  display: flex;
  justify-content: center;
  gap: 12px;
}

/* FOOTER */
.site-footer {
  background: #111827;
  color: #E5E7EB;
  padding-top: 50px;
  border-top: 4px solid var(--primary-gold);
}

.footer-container {
  max-width: 1200px;
  margin: 0 auto;
  padding: 0 20px 40px;
  display: grid;
  grid-template-columns: 1.5fr 1fr 1fr;
  gap: 40px;
}

.footer-col h4 {
  color: var(--primary-gold);
  font-size: 1.05rem;
  font-weight: 700;
  text-transform: uppercase;
  margin-bottom: 18px;
  letter-spacing: 0.5px;
}

.footer-info-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin-bottom: 12px;
  font-size: 0.88rem;
  color: #9CA3AF;
}

.footer-info-item svg {
  color: var(--primary-gold);
  flex-shrink: 0;
  margin-top: 3px;
}

.footer-bottom {
  background: #0B0F19;
  padding: 18px 20px;
  text-align: center;
  font-size: 0.82rem;
  color: #6B7280;
  border-top: 1px solid #1F2937;
}

/* RESPONSIVE */
@media (max-width: 992px) {
  .hero-container {
    grid-template-columns: 1fr;
    gap: 30px;
  }
  
  .workflow-grid {
    grid-template-columns: repeat(2, 1fr);
  }
  
  .footer-container {
    grid-template-columns: 1fr;
    gap: 30px;
  }
}

@media (max-width: 768px) {
  .main-nav {
    display: none;
  }
  
  .form-grid {
    grid-template-columns: 1fr;
  }
  
  .workflow-grid {
    grid-template-columns: 1fr;
  }
  
  .hero-title {
    font-size: 1.75rem;
  }
  
  .hero-stats {
    grid-template-columns: 1fr;
  }
}

/* ============================================================ */
/* ADMIN & DATABASE MANAGEMENT STYLES                          */
/* ============================================================ */
.admin-modal-container {
  background: #FFFFFF;
  border-radius: var(--radius-lg);
  max-width: 1050px;
  width: 95%;
  max-height: 90vh;
  display: flex;
  flex-direction: column;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.35);
  border-top: 6px solid var(--primary-red);
  overflow: hidden;
  text-align: left;
}

.admin-header {
  padding: 18px 24px;
  background: linear-gradient(90deg, var(--primary-red) 0%, var(--primary-red-dark) 100%);
  color: #FFFFFF;
  display: flex;
  justify-content: space-between;
  align-items: center;
  border-bottom: 2px solid var(--primary-gold);
}

.admin-header h3 {
  font-size: 1.25rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 10px;
}

.admin-toolbar {
  padding: 16px 24px;
  background: #F8FAFC;
  border-bottom: 1px solid var(--color-border);
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 12px;
}

.admin-filter-group {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.admin-select, .admin-search-input {
  padding: 8px 14px;
  border: 1.5px solid var(--color-border);
  border-radius: var(--radius-sm);
  font-size: 0.88rem;
  background: #FFFFFF;
}

.admin-search-input {
  min-width: 220px;
}

.admin-actions-group {
  display: flex;
  gap: 10px;
}

.btn-export {
  background: #059669;
  color: #FFFFFF;
  padding: 8px 16px;
  border-radius: var(--radius-sm);
  font-size: 0.88rem;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  transition: background 0.2s ease;
}

.btn-export:hover {
  background: #047857;
}

.admin-table-wrapper {
  padding: 0 24px 20px;
  overflow-y: auto;
  flex: 1;
}

.admin-table {
  width: 100%;
  border-collapse: collapse;
  margin-top: 14px;
  font-size: 0.88rem;
}

.admin-table th {
  background: #F1F5F9;
  color: var(--color-text-main);
  font-weight: 700;
  text-align: left;
  padding: 12px 14px;
  border-bottom: 2px solid #CBD5E1;
  position: sticky;
  top: 0;
  z-index: 2;
}

.admin-table td {
  padding: 12px 14px;
  border-bottom: 1px solid #E2E8F0;
  vertical-align: middle;
}

.admin-table tr:hover {
  background: #F8FAFC;
}

.status-badge {
  display: inline-block;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 0.75rem;
  font-weight: 700;
  white-space: nowrap;
}

.status-badge.completed {
  background: #ECFDF5;
  color: #059669;
  border: 1px solid #A7F3D0;
}

.status-badge.processing {
  background: #EFF6FF;
  color: #2563EB;
  border: 1px solid #BFDBFE;
}

.status-badge.received {
  background: #FFFBEB;
  color: #D97706;
  border: 1px solid #FDE68A;
}

.btn-action-view {
  background: #F3F4F6;
  color: var(--primary-red);
  padding: 6px 12px;
  border-radius: 4px;
  font-weight: 600;
  font-size: 0.8rem;
  border: 1px solid #E5E7EB;
  transition: all 0.2s ease;
}

.btn-action-view:hover {
  background: var(--primary-red);
  color: #FFFFFF;
  border-color: var(--primary-red);
}

.btn-nav-admin {
  background: #0284C7;
  color: #FFFFFF !important;
  border: none;
  font-weight: 700;
  border-radius: 8px;
  padding: 8px 14px;
  font-size: 0.85rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  white-space: nowrap;
  cursor: pointer;
  box-shadow: 0 2px 6px rgba(2, 132, 199, 0.25);
  transition: all 0.2s ease;
  line-height: 1.2;
}

.btn-nav-admin:hover {
  background: #0369A1;
  color: #FFFFFF !important;
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(2, 132, 199, 0.35);
}

#admin-user-pill {
  background: #FFFBEB;
  color: #92400E;
  border: 1px solid #FDE68A;
  font-weight: 700;
  padding: 8px 13px;
  border-radius: 8px;
  font-size: 0.85rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 5px;
  white-space: nowrap;
  box-shadow: 0 1px 2px rgba(0,0,0,0.05);
  line-height: 1.2;
}

#btn-admin-logout {
  background: #FEE2E2;
  border: 1px solid #FCA5A5;
  color: #991B1B;
  padding: 8px 13px;
  border-radius: 8px;
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  white-space: nowrap;
  transition: all 0.2s ease;
  line-height: 1.2;
}

#btn-admin-logout:hover {
  background: #FECACA;
  color: #7F1D1D;
  transform: translateY(-1px);
}